It's hard not to defend yourself when someone is rude to you. However, if you resist your initial tendency and answer sensitive questions or inappropriate comments without losing control of yourself - you may be surprised at what is happening.
Dealing with rude people is often unpleasant. However, there are times when you do not have the luxury of choosing: if this person is a colleague, associate or customer, it is important to know how to manage things.
1 - Say "Thank you"
A simple "thank you" is really magical. If you respond to rudeness by saying "thank you", you will demonstrate to the rude person that you are not angry. Rude and angry are the signs of an immature person. Your polite response means that you recognize the rudeness of others but choose not to let them affect you.
2- I appreciate your perspective
This sentence means that you are ready to continue the conversation if the other person treats you with respect and consideration for your feelings. If this does not work and the person continues to be rude and disrespectful, apply the following advice.
3- It is better to stop this conversation
If you feel like you're about to target someone or, worse yet, start a fight, just end the conversation. In doing so, you will not have to regret what you said in the heat of the moment. In addition, your interlocutor will think twice before saying something offensive next time.
4- Why are you telling me that? What is your intention?
These questions are particularly effective in cases where someone tries to put you in an uncomfortable position or irritates you. If a rude person gets a calm and confident response from you, it upsets him and gives him a chance to redeem himself. With this phrase, you will be able to turn any conversation into an adult discussion about the controversial issues.
5- Your words hurt me
Explain to the other person exactly what you do not like about his words as well as what hurts you. In doing so, you will protect yourself from inappropriate future remarks.
6- You are right
Most people find it difficult to accept someone else's point of view. However, if you think there is some truth in what your interlocutor said, say so. This will likely cause a break in the conversation and your discussion will not become an argument.
7- You will always have negative things to say!
Very often, rude people simply do not realize that they are saying something unpleasant. When you demonstrate to others your disapproval of their rude behavior, you encourage them to reconsider what they will say in the future.
8- I love you
This sentence can only be used in certain situations with your loved ones who suddenly find themselves in a bad mood and have decided to attack you. Remind your family that you love them. You will be surprised how quickly they will change their negative attitude towards you, and your conversation will become more positive.
9- Smile
A sincere laugh in response to rudeness will definitely put your interlocutor in his place. He will instantly realize the absurdity of his behavior and apologize to you.